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RETURN POLICY

Last updated October 06, 2023 

Thank you for your purchase. We hope you are happy with your purchase. Please contact us if we can assist you in any way. Please see below for more information on our return policy. 

RETURNS

 

All returns must be received within 30 calendar days of the purchase date. All returned items must be in new and unused condition. After receiving your return and inspecting the condition of the item, we will process your store credit or exchange. Please allow up to thirty (30) calendar days from the receipt of your item to process your store credit or exchange. We will notify you by email when your return has been processed. 

 

RETURN PROCESS

 

To return an item, please contact returns@propertattoo.com to obtain a Return Merchandize Authorization (RMA) number. After receiving a RMA number, place the item(s) securely in its original packaging, and mail your return to the delivery address (US customers only) confirmed by your support representative.

 

Please note you will be responsible for the return shipping charges. We recommend you use a tracked and insured mailing service. 

 

EXCEPTIONS

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or an exchange. 

 

Please note:

  • A 20% restocking fee will be charged for all returns.

  • Any return, store credit and/or exchange will only be processed once the returned items have been received by the seller.

  • No return or refund request will be authorized while your order is in progress.

 

QUESTIONS

 

If you have any questions regarding our return policy, please contact us via the Contact Us page on this website.

 

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