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Frequently Asked Questions

You’ve probably got a hundred questions about why Proper is the perfect tattoo aftercare product. We’d love to help you. We have compiled a list of frequently asked questions by our customers. If you still have something on your mind, please get in touch with us.

Q. When will my package arrive?

Packages can be expected to arrive within 7 business days, depending on the shipping region and method selected.

Q. Can I track my package? 

Yes. You will receive an email with your tracking information. 

Q. What is the return policy?

Please see our return policy, here. 

Q. Do you offer free shipping?

Yes. We provide free shipping all orders over $100. 

Q. Do you ship internationally?

Yes. International shipping is available. 

Still need to reach us?

You can reach us by email, phone, social media and using the short contact us form below. 

Thanks for your enquiry - one of the team will reach out to you soon! 

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